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Current Hotel Vacancies

We currently have the following positions available at The Sukosol and are welcoming applications.

Please forward your CV directly to: tsb.dhr@sukosolhotels.com.

For more information, please contact Human Resources:

Tel. 0-2247-0123 ext. 1400
The Sukosol Bangkok, 477 Sri Ayutthaya Road, Bangkok 10400


Japanese Guest Relation Officer

The Japanese Guest Relation Officer is responsible and representing the Management of the hotel in the greeting, meeting, escorting, and offering general information to all guests and overseeing the Lobby area and Club Siam and to be constantly available in both areas.

Objectives

The Japanese Guest Relation Officer will act at all times in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.

Duties and Responsibilities:

  • Greet and Welcome VIP guest 1, 2, 3 / Returning guests by name to the hotel in the most friendly and courteous manner.
  • Handles VIP or any special guest which will be assigned by Management.
  • Check all information of the VIP guests from the guest’s profile on the previous day of their arrival, and check correspondence to ensure the accuracy of the reservations.
  • Prepare registration card, inspection all VIP’s room; amenities, cleanliness and ensure the room is in good condition.
  • Check transportations of all arriving guests, especially VIP 1, 2, 3 ensure the room is ready upon guest arrival and stand by to welcome.
  • Check cleanliness of Limousine/Van for VIP pick up to ensure of drinking water, cold towel, and updated newspaper are set up.
  • Escort VIP code 1, 2, 3 to check in in-room and follow standard rooming script. Note: GSA will escort all guests to room if no Guest Relation or Manager is available.
  • Assist Concierge Service Agent during they are busy for the door entrance and always appear between the lobby areas at all working times. Be available to provide service in the lobby and front door area and includes Club Siam.
  • Update today functions and ready to welcome all participants including VIPs in professional manner.
  • As the Guest Relation Officer is one of the first and last Staff members that a guest encounters, it is imperative that this experience be a pleasant one. The hotel impression should be one of professional Style and excellence.
  • Be aware of all groups’ arrivals/departures, name of group/number of rooms to be known and check in at new group lobby.
  • Promote and upsell product by having through knowledge of hotel products and services which include the shop inside the hotel. Knows restaurants and bar about the Menu and the opening & closing times.
  • Be prompt for Club Siam guest arrival and escort to check in at Club Siam.
  • Receives all guests’ complaints, coordinating with appropriate department promptly. Be professional on receiving guest’s comments and report to Guest Relation Manager or Duty Manager if needed. Serious complaints are to be referred Guest Relation Manager/Duty Manager/Chief Concierge/Front Office Manager/Director of Rooms.
  • Assists, when necessary, Operational Department Heads in contacting guests. Daily check departure list of VIP code 1, 2, 3 and bid farewell upon departure.
  • Have knowledge of Guest Service Agent tasks to assist all guests encounter if necessary.
  • Daily check all show rooms to ensure the rooms are in good condition for inspection.
  • Coordinate with Shift Leader - Front Office and Sales Department for all site inspection and VIP’s group.
  • Oversee the Lobby area, reporting any defects, cleanliness furniture, flower, light, etc. to Housekeeping or Chief Concierge.
  • Maintains effective communication with all Department Heads to keep the operation runs smoothly and properly.
  • Maintains a high standard of personal hygiene, appearance and behavior.
  • Answers guest inquires, handles guest complaint, attendants the need of guests and follow up in certain level needed.
  • Guest Relation Office must knows about the surrounding local area and comment for example;
    • Various types of restaurants.
    • Public transportation systems.
    • Tourist attractions and their locations.
    • Art, Science, Natural history and general museums.
    • Special civic events, fairs, carnivals etc.
    • Shopping area, and Theatre.
  • Be fully conversant and efficient in telephone manner accordance to the hotel Standards Operating Procedure.
  • Contribute to overall operational efficiency by performing other relevant duties as assigned with attending any compulsory training courses.
  • Japanese Guest Relation will concentrate to all Japanese guests beside VIP and Club Siam guests.

Job Specifications

  • Core competence: Operation and Innovation
  • Knowledge: PMS
  • Skills: English and Japanese Communication
  • Attributes: Very Good Service Mind, Self- Enthusiastic, Good Personality

Qualifications

  • Education: Bachelor in Hotel Management or English or Japanese Communication
  • Experience: 1-2 Years
  • Additional skills required: Problem Solving and Coordination, English and Japanese Communication, Very Good Service Mind, Self- Enthusiastic, Good Personality

 Please forward your CV directly to: tsb.dhr@sukosolhotels.com.


Food & Beverage Kitchen

Cook HALAL (Muslim Only)

กุ๊ก ครัวฮาลาล (เฉพาะผู้นับถือศาสนาอิสลามเท่านั้น)

 

  • ชาย/หญิง
  • สามารถทำงานเป็นกะได้  
  • มีประสบการณ์ด้านอาหารไทย – ฮาลาล  จะพิจารณาเป็นพิเศษ

 

สวัสดิการที่จะได้รับ

  • เงินเดือน 9,000.- บาท  และค่าบริการ
  • ประกันสังคม
  • ประกันสุขภาพหมู่
  • อาหาร
  • เครื่องแบบพนักงาน

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